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Knowing exactly what’s protected helps you prepare for data loss, store migrations, and disaster recovery. BackupMaster covers the core business data that keeps your Shopify store running — products, customers, orders, themes, and more. The table below shows every data type BackupMaster backs up and whether it can be restored or cloned.

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Supported data types

Products include title, description, vendor, status, product category, tags, product type, template suffix, SEO title, SEO description, handle, images (media), options, product metafields, and variants. Variants include image, title, price, compare-at price, cost per item, weight, SKU, barcode, inventory tracking, and variant metafields. Orders are backed up and can be exported for reporting and record-keeping. Shopify limits updating existing orders, so BackupMaster does not support restoring or cloning orders. BackupMaster automatically backs up metafields attached to products, variants, blogs, blog posts, smart collections, custom collections, and pages. Metafields for orders and customers can be included by request — contact support@backupmaster.io to enable them.

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Unsupported data types

The following items aren’t currently backed up. Some are inaccessible due to Shopify API limitations, others are managed by third-party services, and some haven’t been prioritized yet. This list changes over time as we expand coverage.
  • Store settings
  • Third-party apps
  • Reviews
  • Redirects
  • Coupons
  • Menus
  • Companies
  • Catalogs
  • Store analytics and reports

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Third-party page builder apps

Page builder apps like PageFly, Shogun, and GemPages have partial coverage. BackupMaster can back up data these apps store through Shopify’s native data structures (such as pages, metafields, and themes), but data stored in the app’s own external systems is not included. Contact the page builder’s support team to confirm where your content is stored.

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Request a new data type

We’re continuously expanding the list of data types BackupMaster supports. If you need coverage for a data type that isn’t listed above, let us know at support@backupmaster.io. Requests are prioritized based on customer demand and platform API availability.

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Need help?

If you have questions or need assistance, the support team is here to help. Reach out at support@backupmaster.io.