# BackupMaster Documentation

## Docs

- [Set up alternative access for BigCommerce](https://docs.backupmaster.io/bigcommerce/alternative-access/set-up-alternative-access.md): Set up BackupMaster's external portal so you can access your backed-up data even if you lose access to your BigCommerce admin.
- [How BigCommerce backups work](https://docs.backupmaster.io/bigcommerce/backups/how-backups-work.md): Learn how BackupMaster protects your BigCommerce store by tracking changes, saving versions, and retaining your data.
- [View and browse backed-up BigCommerce data](https://docs.backupmaster.io/bigcommerce/backups/view-and-browse-backed-up-data.md): Browse, search, and compare backed-up versions of your BigCommerce store data.
- [Agencies and BigCommerce partners](https://docs.backupmaster.io/bigcommerce/billing-and-plans/agencies-and-bigcommerce-partners.md): How agencies and BigCommerce partners can use BackupMaster across client stores, including billing, access, and multi-store pricing.
- [Billing and payments for BigCommerce](https://docs.backupmaster.io/bigcommerce/billing-and-plans/billing-and-payments.md): How BackupMaster billing works on BigCommerce, including Paddle payments, invoices, and free trials.
- [Cancel your BigCommerce subscription](https://docs.backupmaster.io/bigcommerce/billing-and-plans/cancel-your-subscription.md): How to cancel your BackupMaster subscription by uninstalling the app from BigCommerce, and what happens to your data and billing.
- [Manage your BigCommerce subscription](https://docs.backupmaster.io/bigcommerce/billing-and-plans/manage-your-subscription.md): How to upgrade, downgrade, or change your BackupMaster plan on BigCommerce.
- [Multiple BigCommerce stores](https://docs.backupmaster.io/bigcommerce/billing-and-plans/multiple-stores.md): How BackupMaster subscriptions work when you have more than one BigCommerce store.
- [Plans and pricing for BigCommerce](https://docs.backupmaster.io/bigcommerce/billing-and-plans/plans-and-pricing.md): How BackupMaster pricing works, what each plan includes, and how to choose the right plan for your BigCommerce store.
- [Refunds for BigCommerce](https://docs.backupmaster.io/bigcommerce/billing-and-plans/refunds.md): How to request a refund for BackupMaster on BigCommerce and answers to common billing questions.
- [Clone your BigCommerce store data to another store](https://docs.backupmaster.io/bigcommerce/cloning/clone-store-data-to-another-store.md): Transfer your BigCommerce store data to another store for staging, migration, expansion, or development.
- [What BackupMaster backs up, restores, and clones for BigCommerce](https://docs.backupmaster.io/bigcommerce/coverage/what-backupmaster-backs-up-restores-and-clones.md): A complete reference of every BigCommerce data type BackupMaster can back up, restore, and clone between stores.
- [Export and download a BigCommerce backup](https://docs.backupmaster.io/bigcommerce/exports-and-imports/export-and-download-a-backup.md): Export your backed-up BigCommerce data and download it as a ZIP archive to your computer or external storage.
- [Set up scheduled exports for BigCommerce](https://docs.backupmaster.io/bigcommerce/exports-and-imports/set-up-scheduled-exports.md): Automate regular exports of your backed-up BigCommerce data to email or Google Drive on a weekly or monthly basis.
- [Upload a BigCommerce backup to Google Drive](https://docs.backupmaster.io/bigcommerce/exports-and-imports/upload-a-backup-to-google-drive.md): Export your backed-up BigCommerce data and upload it directly to Google Drive for cloud storage.
- [Get started with BackupMaster for BigCommerce](https://docs.backupmaster.io/bigcommerce/getting-started/get-started-with-backupmaster.md): Install BackupMaster on your BigCommerce store, choose a plan, and run your first backup.
- [BackupMaster for BigCommerce](https://docs.backupmaster.io/bigcommerce/overview.md): Documentation for BackupMaster's BigCommerce backup, restore, clone, and export features.
- [Restore a single BigCommerce item](https://docs.backupmaster.io/bigcommerce/restores/restore-a-single-item.md): Restore a single item from any backed-up category to a previous version. BackupMaster shows a side-by-side comparison so you can verify the data before restoring.
- [Restore BigCommerce items in bulk](https://docs.backupmaster.io/bigcommerce/restores/restore-items-in-bulk.md): Restore entire data categories at once instead of recovering items one by one. Bulk restore is the fastest way to roll back large amounts of store data to a previous state.
- [GDPR and data privacy for BigCommerce](https://docs.backupmaster.io/bigcommerce/security-and-compliance/gdpr-and-data-privacy.md): Understand how BackupMaster handles personal data, data controller and processor roles, and GDPR compliance for your BigCommerce store backups.
- [Security overview for BigCommerce](https://docs.backupmaster.io/bigcommerce/security-and-compliance/security-overview.md): How BackupMaster protects your data with encryption, Microsoft Azure infrastructure, SOC 2 certification, and strict internal controls.
- [SOC 2 certification for BigCommerce](https://docs.backupmaster.io/bigcommerce/security-and-compliance/soc-2-certification.md): BackupMaster is SOC 2 certified, with continuous monitoring through Vanta and an annual independent audit.
- [Contact support for BigCommerce](https://docs.backupmaster.io/bigcommerce/support/contact-support.md): BackupMaster support channels and what to include when reaching out.
- [Feature requests for BigCommerce](https://docs.backupmaster.io/bigcommerce/support/feature-requests.md): How to submit feature requests and how BackupMaster prioritizes development.
- [Service level agreement for BigCommerce](https://docs.backupmaster.io/bigcommerce/support/service-level-agreement.md): Summary of BackupMaster's availability, response time, and recovery commitments.
- [Changelog](https://docs.backupmaster.io/changelog.md): New features, improvements, and fixes in BackupMaster.
- [Set up alternative access for Shopify](https://docs.backupmaster.io/shopify/alternative-access/set-up-alternative-access.md): Set up BackupMaster's external portal so you can access your backed-up data even if you lose access to your Shopify admin.
- [How Shopify backups work](https://docs.backupmaster.io/shopify/backups/how-backups-work.md): Learn how BackupMaster protects your Shopify store by tracking changes, saving versions, and retaining your data.
- [View and browse backed-up Shopify data](https://docs.backupmaster.io/shopify/backups/view-and-browse-backed-up-data.md): Browse, search, and compare backed-up versions of your Shopify store data.
- [Agencies and Shopify Partners](https://docs.backupmaster.io/shopify/billing-and-plans/agencies-and-shopify-partners.md): How agencies, freelancers, and Shopify Partners can use BackupMaster across client stores, including development store access, billing, and referral programs.
- [Billing and payments for Shopify](https://docs.backupmaster.io/shopify/billing-and-plans/billing-and-payments.md): How BackupMaster billing works on Shopify, including billing cycles, invoices, and free trials.
- [Cancel your Shopify subscription](https://docs.backupmaster.io/shopify/billing-and-plans/cancel-your-subscription.md): How to cancel your BackupMaster subscription by uninstalling the app from Shopify, and what happens to your data and billing.
- [Manage your Shopify subscription](https://docs.backupmaster.io/shopify/billing-and-plans/manage-your-subscription.md): How to upgrade, downgrade, or change your BackupMaster plan on Shopify.
- [Multiple Shopify stores](https://docs.backupmaster.io/shopify/billing-and-plans/multiple-stores.md): How BackupMaster subscriptions work when you have more than one Shopify store.
- [Plans and pricing for Shopify](https://docs.backupmaster.io/shopify/billing-and-plans/plans-and-pricing.md): How BackupMaster pricing works, what each plan includes, and how to choose the right plan for your Shopify store.
- [Refunds for Shopify](https://docs.backupmaster.io/shopify/billing-and-plans/refunds.md): How to request a refund for BackupMaster on Shopify and answers to common billing questions.
- [Clone your Shopify store data to another store](https://docs.backupmaster.io/shopify/cloning/clone-store-data-to-another-store.md): Transfer your Shopify store data to another store for staging, migration, expansion, or development.
- [What BackupMaster backs up, restores, and clones for Shopify](https://docs.backupmaster.io/shopify/coverage/what-backupmaster-backs-up-restores-and-clones.md): A complete reference of every Shopify data type BackupMaster can back up, restore, and clone between stores.
- [Export and download a Shopify backup](https://docs.backupmaster.io/shopify/exports-and-imports/export-and-download-a-backup.md): Export your backed-up Shopify data and download it as a ZIP archive to your computer or external storage.
- [Import Shopify data from ZIP files](https://docs.backupmaster.io/shopify/exports-and-imports/import-data-from-zip-files.md): Import store data into Shopify from a previously exported BackupMaster ZIP file when in-app restore or cloning isn't an option.
- [Set up scheduled exports for Shopify](https://docs.backupmaster.io/shopify/exports-and-imports/set-up-scheduled-exports.md): Automate regular exports of your backed-up Shopify data to email or Google Drive on a weekly or monthly basis.
- [Upload a Shopify backup to Google Drive](https://docs.backupmaster.io/shopify/exports-and-imports/upload-a-backup-to-google-drive.md): Export your backed-up Shopify data and upload it directly to Google Drive for cloud storage.
- [Get started with BackupMaster for Shopify](https://docs.backupmaster.io/shopify/getting-started/get-started-with-backupmaster.md): Install BackupMaster on your Shopify store, choose a plan, and run your first backup.
- [BackupMaster for Shopify](https://docs.backupmaster.io/shopify/overview.md): Documentation for BackupMaster's Shopify backup, restore, clone, and export features.
- [Restore a single Shopify item](https://docs.backupmaster.io/shopify/restores/restore-a-single-item.md): Restore a single item from any backed-up category to a previous version. BackupMaster shows a side-by-side comparison so you can verify the data before restoring.
- [Restore a Shopify theme](https://docs.backupmaster.io/shopify/restores/restore-a-theme.md): Restore a full theme directly or download it as a ZIP to preview before publishing.
- [Restore a Shopify theme asset](https://docs.backupmaster.io/shopify/restores/restore-a-theme-asset.md): Restore an individual theme asset file like a Liquid template, CSS file, or JSON settings without affecting the rest of your theme.
- [Restore Shopify inventory](https://docs.backupmaster.io/shopify/restores/restore-inventory.md): Download backed-up inventory quantities as a CSV file and import them into Shopify to restore inventory levels for a specific location.
- [Restore Shopify items in bulk](https://docs.backupmaster.io/shopify/restores/restore-items-in-bulk.md): Restore entire data categories at once instead of recovering items one by one. Bulk restore is the fastest way to roll back large amounts of store data to a previous state.
- [GDPR and data privacy for Shopify](https://docs.backupmaster.io/shopify/security-and-compliance/gdpr-and-data-privacy.md): Understand how BackupMaster handles personal data, data controller and processor roles, and GDPR compliance for your Shopify store backups.
- [Security overview for Shopify](https://docs.backupmaster.io/shopify/security-and-compliance/security-overview.md): How BackupMaster protects your data with encryption, Microsoft Azure infrastructure, SOC 2 certification, and strict internal controls.
- [SOC 2 certification for Shopify](https://docs.backupmaster.io/shopify/security-and-compliance/soc-2-certification.md): BackupMaster is SOC 2 certified, with continuous monitoring through Vanta and an annual independent audit.
- [Contact support for Shopify](https://docs.backupmaster.io/shopify/support/contact-support.md): BackupMaster support channels and what to include when reaching out.
- [Feature requests for Shopify](https://docs.backupmaster.io/shopify/support/feature-requests.md): How to submit feature requests and how BackupMaster prioritizes development.
- [Service level agreement for Shopify](https://docs.backupmaster.io/shopify/support/service-level-agreement.md): Summary of BackupMaster's availability, response time, and recovery commitments.