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BackupMaster stores your data in secure backup storage — that’s your primary backup. Scheduled exports create regular additional copies on your local drive or Google Drive, giving you an extra layer of protection following the 3-2-1 backup rule (three copies of your data, on two different storage types, with one stored offsite).

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Configure a scheduled export

Prerequisites
  • A Pro plan or higher
  • At least one completed backup
  • A Google account with available Drive storage (for Google Drive delivery)
1

Open BackupMaster and click Export

Open the BackupMaster app in your BigCommerce admin and click Export on the dashboard.
2

Select Scheduled Export

Select Scheduled Export.
3

Configure frequency and delivery method

Choose your export frequency (weekly or monthly) and delivery method (email or Google Drive). If you choose Google Drive, authenticate your account when prompted.
4

Save and activate

Click Scheduled Export to save and activate.
Scheduled exports run on Sundays after the automatic backup completes.

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Troubleshooting

Check that your plan is active and the schedule is turned on in the export settings.
Verify that you granted BackupMaster the required permission during the authentication flow. Try again in a different browser if needed.

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Need help?

If you have questions or need assistance, the support team is here to help. Reach out at support@backupmaster.io.