Knowing exactly what’s protected helps you prepare for data loss, store migrations, and disaster recovery. BackupMaster covers the core business data that keeps your BigCommerce store running — products, customers, orders, themes, and more. The table below shows every data type BackupMaster backs up and whether it can be restored or cloned.Documentation Index
Fetch the complete documentation index at: https://docs.backupmaster.io/llms.txt
Use this file to discover all available pages before exploring further.
Supported data types
| Data type | Backup | Restore | Clone |
|---|---|---|---|
| Products | |||
| Categories | |||
| Brands | |||
| Pages | |||
| Blog posts | |||
| Customers | |||
| Price lists | |||
| Shared options and modifiers | - | ||
| Themes | - | ||
| Redirects | - | ||
| Gift certificates | - | ||
| Orders | - | - |
Unsupported data types
The following items aren’t currently backed up. Some are inaccessible due to BigCommerce API limitations, others are managed by third-party services, and some haven’t been prioritized yet. This list changes over time as we expand coverage.- Option sets
- 301 redirects
- Store settings (logos, branding, email templates)
- Third-party apps and their data
- Shipping data
- Widgets
- Theme customizations (changes made through the theme editor)
- Blueprint (legacy) themes
- Email subscribers
- Scripts (including Script Manager)
- Digital product files (for example, downloadable products)