> ## Documentation Index
> Fetch the complete documentation index at: https://docs.backupmaster.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Restore Shopify inventory

> Download backed-up inventory quantities as a CSV file and import them into Shopify to restore inventory levels for a specific location.

Inventory restoration uses a CSV-based workflow. Shopify's inventory API has strict rate limits that make automated bulk updates unreliable, so the CSV approach gives you full control and lets you verify quantities before importing.

<Info>
  **Prerequisites**

  * At least one inventory backup in your backup storage
  * The inventory location must exist in your store (**Settings** > **Locations** in Shopify admin)
</Info>

## Download and import inventory data

<Steps>
  <Step title="Open the Inventories category">
    Open **BackupMaster** from your Shopify admin and go to **Backup Storage** > **Inventories**. A list of backed-up locations appears.

    <Frame caption="Inventory backup section in backup storage">
      <img src="https://mintcdn.com/backupmastertechnologiesptyltd/dEay6gW6kzwXNrwK/images/shopify/restores/inventory-backup.jpg?fit=max&auto=format&n=dEay6gW6kzwXNrwK&q=85&s=95d5786c31220c7abdfedb8625559101" alt="Inventory backup section in backup storage" width="1200" height="800" data-path="images/shopify/restores/inventory-backup.jpg" />
    </Frame>

    <Frame caption="List of backed-up inventory locations">
      <img src="https://mintcdn.com/backupmastertechnologiesptyltd/dEay6gW6kzwXNrwK/images/shopify/restores/inventory-location.jpg?fit=max&auto=format&n=dEay6gW6kzwXNrwK&q=85&s=7d1c375f881786f6204ab2a562f855c1" alt="List of backed-up inventory locations" width="1200" height="400" data-path="images/shopify/restores/inventory-location.jpg" />
    </Frame>
  </Step>

  <Step title="Choose the location and version">
    Select the location you want to restore, then pick a backup version. Each version shows its capture date and time.

    <Frame caption="Selecting an inventory version to restore">
      <img src="https://mintcdn.com/backupmastertechnologiesptyltd/dEay6gW6kzwXNrwK/images/shopify/restores/inventory-version.jpg?fit=max&auto=format&n=dEay6gW6kzwXNrwK&q=85&s=bb66fd0e3fe8f240cd6ac60f9f5ab3b4" alt="Selecting an inventory version to restore" width="1200" height="800" data-path="images/shopify/restores/inventory-version.jpg" />
    </Frame>
  </Step>

  <Step title="Download the CSV">
    Click **Download CSV**. The file contains product SKUs, variant information, and quantities for the selected location and version.

    <Frame caption="Download CSV button for inventory data">
      <img src="https://mintcdn.com/backupmastertechnologiesptyltd/dEay6gW6kzwXNrwK/images/shopify/restores/inventory-csv.jpg?fit=max&auto=format&n=dEay6gW6kzwXNrwK&q=85&s=e53d9383f62a4b720df9abb8d92d1ecd" alt="Download CSV button for inventory data" width="1200" height="400" data-path="images/shopify/restores/inventory-csv.jpg" />
    </Frame>
  </Step>

  <Step title="Review and import">
    Open the CSV and verify the quantities. Confirm the location exists in **Settings** > **Locations**, then import the CSV into Shopify using the standard inventory import. For detailed instructions, visit the [Shopify Help Center](https://help.shopify.com/en/manual/products/inventory/getting-started-with-inventory/inventory-csv#import-inventory).

    <Frame caption="Importing inventory CSV file into Shopify">
      <img src="https://mintcdn.com/backupmastertechnologiesptyltd/dEay6gW6kzwXNrwK/images/shopify/restores/inventory-import.jpg?fit=max&auto=format&n=dEay6gW6kzwXNrwK&q=85&s=272ccdd7097f45231033659e4c757761" alt="Importing inventory CSV file into Shopify" width="1200" height="800" data-path="images/shopify/restores/inventory-import.jpg" />
    </Frame>
  </Step>
</Steps>

## Known limitations

* **One location at a time** — you can only download and import inventory for one location per operation. Repeat the process for each location.
* **No automated restore** — unlike other data types, inventory can't be restored with a single click. You need to download, review, and import the CSV manually.
* **Quantities only** — the CSV includes inventory quantities but not cost per item or tracking information.
* **Don't modify the CSV structure** — keep column headers and file format intact so Shopify accepts the import.

This feature is in beta. If you encounter issues or have feedback, contact support at [support@backupmaster.io](mailto:support@backupmaster.io).

## Troubleshooting

<AccordionGroup>
  <Accordion title="Location missing from the list">
    The location may not have been active when the backup ran. Only locations present during backup appear in the list.
  </Accordion>

  <Accordion title="CSV import fails in Shopify">
    Confirm the location in the CSV matches an existing location in **Settings** > **Locations**. Don't modify column headers or file structure before importing.
  </Accordion>

  <Accordion title="Quantities don't match after import">
    Verify you selected the correct backup version. Orders or manual adjustments between the backup and the import can also cause differences.
  </Accordion>
</AccordionGroup>

## Need help?

If you have questions or need assistance, the support team is here to help. Reach out at [support@backupmaster.io](mailto:support@backupmaster.io).