> ## Documentation Index
> Fetch the complete documentation index at: https://docs.backupmaster.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Restore Shopify inventory

> Download backed-up inventory quantities as a CSV file and import them into Shopify to restore inventory levels for a specific location.

Restore inventory levels for a specific location by downloading a CSV from your backup and importing it into Shopify. Shopify's inventory API has strict rate limits that make automated bulk updates unreliable, so the CSV approach gives you full control and lets you verify quantities before importing.

<Info>
  **Prerequisites**

  * At least one inventory backup in your backup storage
  * The inventory location must exist in your store (**Settings** > **Locations** in Shopify admin)
</Info>

## Download and import inventory data

<Steps>
  <Step title="Open the Inventory category">
    Open **BackupMaster** from your Shopify admin and go to **Backup Storage** > **Inventory**. A list of backed-up locations appears.

    <Frame caption="Inventory backup section in backup storage">
      <img src="https://mintcdn.com/backupmastertechnologiesptyltd/ocIH_BPLLU3xLcR7/images/shopify/restores/inventory-backup.jpg?fit=max&auto=format&n=ocIH_BPLLU3xLcR7&q=85&s=ce1c56527bfb2f189bebea490943696b" alt="Inventory backup section in backup storage" width="1200" height="800" data-path="images/shopify/restores/inventory-backup.jpg" />
    </Frame>

    <Frame caption="List of backed-up inventory locations">
      <img src="https://mintcdn.com/backupmastertechnologiesptyltd/dEay6gW6kzwXNrwK/images/shopify/restores/inventory-location.jpg?fit=max&auto=format&n=dEay6gW6kzwXNrwK&q=85&s=7d1c375f881786f6204ab2a562f855c1" alt="List of backed-up inventory locations" width="1200" height="400" data-path="images/shopify/restores/inventory-location.jpg" />
    </Frame>
  </Step>

  <Step title="Choose the location and version">
    Select the location you want to restore, then pick a backup version. Each version shows its capture date and time.

    <Frame caption="Selecting an inventory version to restore">
      <img src="https://mintcdn.com/backupmastertechnologiesptyltd/dEay6gW6kzwXNrwK/images/shopify/restores/inventory-version.jpg?fit=max&auto=format&n=dEay6gW6kzwXNrwK&q=85&s=bb66fd0e3fe8f240cd6ac60f9f5ab3b4" alt="Selecting an inventory version to restore" width="1200" height="800" data-path="images/shopify/restores/inventory-version.jpg" />
    </Frame>
  </Step>

  <Step title="Download the CSV">
    Select **Download CSV**. The file contains product SKUs, variant information, and quantities for the selected location and version.

    <Frame caption="Download CSV button for inventory data">
      <img src="https://mintcdn.com/backupmastertechnologiesptyltd/dEay6gW6kzwXNrwK/images/shopify/restores/inventory-csv.jpg?fit=max&auto=format&n=dEay6gW6kzwXNrwK&q=85&s=e53d9383f62a4b720df9abb8d92d1ecd" alt="Download CSV button for inventory data" width="1200" height="400" data-path="images/shopify/restores/inventory-csv.jpg" />
    </Frame>
  </Step>

  <Step title="Review and import">
    Open the CSV and verify the quantities. Confirm the location exists in **Settings** > **Locations**, then import the CSV into Shopify using the standard inventory import. For detailed instructions, visit the [Shopify Help Center](https://help.shopify.com/en/manual/products/inventory/getting-started-with-inventory/inventory-csv#import-inventory).

    <Frame caption="Importing inventory CSV file into Shopify">
      <img src="https://mintcdn.com/backupmastertechnologiesptyltd/dEay6gW6kzwXNrwK/images/shopify/restores/inventory-import.jpg?fit=max&auto=format&n=dEay6gW6kzwXNrwK&q=85&s=272ccdd7097f45231033659e4c757761" alt="Importing inventory CSV file into Shopify" width="1200" height="800" data-path="images/shopify/restores/inventory-import.jpg" />
    </Frame>
  </Step>
</Steps>

## Known limitations

* **One location at a time** — you can only download and import inventory for one location per operation. Repeat the process for each location.
* **No automated restore** — unlike other data types, inventory can't be restored with a single action. Download, review, and import the CSV manually.
* **Quantities only** — the CSV includes inventory quantities but not cost per item or tracking information.
* **Don't modify the CSV structure** — keep column headers and file format intact so Shopify accepts the import.

This feature is in beta. If you run into issues or have feedback, contact support at [support@backupmaster.io](mailto:support@backupmaster.io).

## Troubleshooting

<AccordionGroup>
  <Accordion title="Location missing from the list">
    The location might not have been active when the backup ran. Only locations present during backup appear in the list.
  </Accordion>

  <Accordion title="CSV import fails in Shopify">
    Confirm the location in the CSV matches an existing location in **Settings** > **Locations**. Don't modify column headers or file structure before importing.
  </Accordion>

  <Accordion title="Quantities don't match after import">
    Verify you selected the correct backup version. Orders or manual adjustments between the backup and the import can also cause differences.
  </Accordion>
</AccordionGroup>


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