> ## Documentation Index
> Fetch the complete documentation index at: https://docs.backupmaster.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and payments for Shopify

> How BackupMaster billing works on Shopify, including billing cycles, invoices, and free trials.

All BackupMaster billing runs through Shopify. You don't need a separate payment method — charges appear as a line item on your regular Shopify invoice alongside your other app charges. For more on how Shopify handles app charges, see [Shopify's documentation on app subscriptions](https://help.shopify.com/en/manual/your-account/manage-billing/billing-charges/types-of-charges/third-party-charges/app-charges#subscriptions).

<Frame caption="Shopify invoice showing BackupMaster app charges">
  <img src="https://mintcdn.com/backupmastertechnologiesptyltd/brYGyhOtjXMLV8iW/images/shopify/account-management/shopify-app-charges.jpg?fit=max&auto=format&n=brYGyhOtjXMLV8iW&q=85&s=2e542507afa5a5420f4a12b2086992f7" alt="Shopify invoice showing BackupMaster app charges" width="1200" height="800" data-path="images/shopify/account-management/shopify-app-charges.jpg" />
</Frame>

## Billing cycle

Your subscription runs on a **30-day cycle**. The cycle starts when your 7-day free trial ends. Every 30 days after that, Shopify charges for the next cycle automatically.

To view your charges, go to **Settings** > **Billing** in your Shopify admin and look for BackupMaster under **App charges**.

## Free trial

Every new installation starts with a **7-day free trial** with full access to your selected plan's features. Charges begin after the trial ends. If you uninstall BackupMaster before the trial ends, no charges apply.

## Changing plans mid-cycle

You can upgrade or downgrade at any time. Shopify prorates charges automatically — see [Manage your subscription](/shopify/billing-and-plans/manage-your-subscription) for details on how upgrades and downgrades are billed.

## Charges after uninstalling

Uninstalling BackupMaster cancels all future charges immediately. The current billing cycle still applies — charges already incurred are not reversed. See [Refunds](/shopify/billing-and-plans/refunds) if you believe a charge is incorrect.

## Need help?

If you have questions or need assistance, the support team is here to help. Reach out at [support@backupmaster.io](mailto:support@backupmaster.io).
