> ## Documentation Index
> Fetch the complete documentation index at: https://docs.backupmaster.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up scheduled exports for BigCommerce

> Automate regular exports of your backed-up BigCommerce data to email or Google Drive on a weekly or monthly basis.

BackupMaster stores your data in secure backup storage — that's your primary backup. Scheduled exports create regular additional copies on your local drive or Google Drive, giving you an extra layer of protection following the **3-2-1 backup rule** (three copies of your data, on two different storage types, with one stored offsite).

## Configure a scheduled export

<Info>
  **Prerequisites**

  * A **Pro plan** or higher
  * At least one completed backup
  * A Google account with available Drive storage (for Google Drive delivery)
</Info>

<Steps>
  <Step title="Open BackupMaster and click Export">
    Open the BackupMaster app in your BigCommerce admin and click **Export** on the dashboard.
  </Step>

  <Step title="Select Scheduled Export">
    Select **Scheduled Export**.
  </Step>

  <Step title="Configure frequency and delivery method">
    Choose your export frequency (**weekly** or **monthly**) and delivery method (**email** or **Google Drive**). If you choose Google Drive, authenticate your account when prompted.
  </Step>

  <Step title="Save and activate">
    Click **Scheduled Export** to save and activate.
  </Step>
</Steps>

Scheduled exports run on Sundays after the automatic backup completes.

## Troubleshooting

<AccordionGroup>
  <Accordion title="Scheduled exports not running">
    Check that your plan is active and the schedule is turned on in the export settings.
  </Accordion>

  <Accordion title="Google Drive authentication fails for scheduled exports">
    Verify that you granted BackupMaster the required permission during the authentication flow. Try again in a different browser if needed.
  </Accordion>
</AccordionGroup>

## Need help?

If you have questions or need assistance, the support team is here to help. Reach out at [support@backupmaster.io](mailto:support@backupmaster.io).