> ## Documentation Index
> Fetch the complete documentation index at: https://docs.backupmaster.io/llms.txt
> Use this file to discover all available pages before exploring further.

# What BackupMaster backs up, restores, and clones for BigCommerce

> A complete reference of every BigCommerce data type BackupMaster can back up, restore, and clone between stores.

Knowing exactly what's protected helps you prepare for data loss, store migrations, and disaster recovery. BackupMaster covers the core business data that keeps your BigCommerce store running — products, customers, orders, themes, and more. The table below shows every data type BackupMaster backs up and whether it can be restored or cloned.

## Supported data types

| Data type         | Backup                       | Restore                      | Clone                        |
| ----------------- | ---------------------------- | ---------------------------- | ---------------------------- |
| Products          | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> |
| Categories        | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> |
| Brands            | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> |
| Pages             | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> |
| Blog posts        | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> |
| Customers         | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> |
| Price lists       | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> |
| Redirects         | <Icon icon="circle-check" /> | <Icon icon="circle-check" /> | -                            |
| Shared options    | <Icon icon="circle-check" /> | -                            | -                            |
| Shared modifiers  | <Icon icon="circle-check" /> | -                            | -                            |
| Themes            | <Icon icon="circle-check" /> | -                            | -                            |
| Gift certificates | <Icon icon="circle-check" /> | -                            | -                            |
| Orders            | <Icon icon="circle-check" /> | -                            | -                            |

Products include variants, images, options, modifiers, reviews, bulk pricing, custom fields, and videos (links to the video, not the source video file).

Orders are backed up and can be exported for reporting and record-keeping. BigCommerce limits updating existing orders, so BackupMaster does not support restoring or cloning orders.

## Unsupported data types

The following items aren't currently backed up. Some are inaccessible due to BigCommerce API limitations, others are managed by third-party services, and some haven't been prioritized yet. This list changes over time as we expand coverage.

* Option sets
* 301 redirects
* Store settings (logos, branding, email templates)
* Third-party apps and their data
* Shipping data
* Widgets
* Theme customizations (changes made through the theme editor)
* Blueprint (legacy) themes
* Email subscribers
* Scripts (including Script Manager)
* Digital product files (for example, downloadable products)

## Request a new data type

We're continuously expanding the list of data types BackupMaster supports. If you need coverage for a data type that isn't listed above, let us know at [support@backupmaster.io](mailto:support@backupmaster.io). Requests are prioritized based on customer demand and platform API availability.

## Need help?

If you have questions or need assistance, the support team is here to help. Reach out at [support@backupmaster.io](mailto:support@backupmaster.io).